FAQ
Here, you’ll find answers to common questions about our services, subscription plans, and content offerings. Whether you're curious about subscription changes, accessing reports, or updating account details, this FAQ has you covered. If your query isn’t addressed, feel free to contact us.
General Questions
What is ART Walkway?
ART Walkway is a platform dedicated to connecting art enthusiasts, collectors, gallery owners, and professionals with the latest trends, stories, and insights from the art world.
How Do I Subscribe to the ART Walkway Newsletter?
You can subscribe to our newsletter by entering your email address on the newsletter sign-up page. You’ll receive weekly updates on the latest art trends, news, and events.
Account Management
How Do I Update My Account Information
You can update your account details, such as your email address and password, through the Account Preferences page.
How Do I Change My Subscription Plan?
To change your subscription plan, visit the Subscription Settings page, where you can upgrade, downgrade, or manage your membership.
Subscription and Billing
What Subscription Plans are Available?
We offer several subscription tiers, including options for art enthusiasts, gallery owners, and collectors. Visit our Subscription Plans page for more details.
How Do I Cancel My Subscription?
You can cancel your subscription through your Account Preferences. If you need assistance, you can also contact our support team for help with the cancellation process.
Will I Receive a Refund if I Cancel My Subscription?
Refunds are subject to our refund policy, which you can find on the Terms & Conditions page. Please contact support if you have any specific refund queries.
Content and Features
How Often are the Quarterly Reports Released?
Our quarterly reports are released four times a year. As a subscriber, you’ll receive the latest report directly in your inbox when it’s published.
Can I Access Past Reports?
Access to past reports is not available with new subscriptions. Subscribers only have access to reports published after their subscription start date.
Help and Support
How Do I Contact Customer Support?
You can reach our support team via the Contact Us page. We offer support through email and live chat.
What if I Have a Question That’s Not Covered Here?
If you have a question that’s not answered in this FAQ, please feel free to contact us directly, and we’ll be happy to assist you.
What if iI Need Further Assistance?
If you have any other questions or need further assistance, don’t hesitate to reach out to us. We’re here to help!